5

5

I can’t believe we lived in Surprise for so long and didn’t realize that the best mechanic in town was right here. My little brother is a mechanic and the list of times we’ve been screwed over is lengthy. However, with three cars in the household I can’t go running to my brother every time something breaks. It’s nice to know that Surprise Car Care is there-and I trust them almost as much as I trust my brother.

5

If there has ever been a more honest place to go to, it’s here at surprise auto care. I took my car in to get fixed, I got an honest/expert opinion at no cost. Most places were trying to charge me just for a diagnostic. The mechanics here took the time to look at my car, send me pictures of issues and let me know what the problem was. They were honest with me, and did not take advantage of the unfortunate issue with my vehicle like other mechanics. I will highly recommend this place forever!!

5

They honored their quotes and answered all questions. I would recommend them to other car owners.

Evelyn, Thank You we appreciate your business and thank you for giving us the opportunity to do your work.

- All Valley Car Care Surprise
5

As always, Mike and team were great. Surprise Car Care delivers reasonably priced high quality work with exceptional service. Thank you.

5

My started was replaced

5

Sc did a great job identifying the problem and fixing my car. Great experience. So much appreciated it. Service: General repairs & maintenance

5

As always, Mike and team were great. Surprise Car Care delivers reasonably priced high quality work with exceptional service. Thank you. Services: Electrical repair, Electrical, Battery

1

I took my car in for a blown head gasket after talking to Chris Holsinger about it and l am having an issue with my # 5cylinder scanner says its miss firing so he says he will look into that also" I was quoted $3500 for the work. Then came added parts like head gasket and water pump so now were at $4200 then come find out block needs new inserts Chris says it's an extra $1000 so l did some research found 3 machine shops will do it for under $425 that includes inserts and give him the companies and say l can only go has high as $4900 he calls me the next day and says $4900 will work. Three weeks later l get a call from Chris Holsinger saying my cars done and it cost a little more like around $700 but will only charge $400 so total will be $5300.l go to get my car the next day and bring $4900 cash because that's what we agreed upon, but he starts to say he added parts like a fuel pump at no charge which he never called to tell me about. So l start to pay him the $4900 he says its $5300 and l said no we agreed on $4900 and l say that's what I'm paying he says l have your key so instead of arguing all night l pay the $5300 and l get my car and leave as l look at the bill aftering $5300 and having my engine rebuilt he used my old spark plugs and he states on the bill he put a used fuel pump on because mine was leaking which HE says cost $319 which he did not do. 'So" a used fuel pump cost $319 and l paid $5300 to have engine rebuilt and 6 plugs would of cost around $100 new, after 2 days l get a text from the owner Mike asking how car is l say i am bring it back because after putting 20 miles on my car the check engine light comes on and car starts to putter again scanner says PO305 which is the#5 cylinder miss firing so l take my car back and Chris says he will check it out well around 430pm he calls and say's for new plugs and #5 fuel injector it will cost $1000 so l refused and went and got my car all this should have been fixed from the start when l told him about this. IF YOU HAVE CAR ISSUES DO NOT TAKE YOUR CAR TO SURPRISE AUTO ON BELL RD IN SURPRISE THIS GUY CHRIS WILL LIE AND SAY THAT YOUR CAR NEEDED THIS PART WHICH IT WON'T AND HE WILL ADD COST TO YOUR REPAIR BILL WITH OUT LETTING YOU KNOW.

5

Sc did a great job identifying the problem and fixing my car. Great experience. So much appreciated it.

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